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Cookie statement

Cookie statement last updated on 22/09/2022 What are cookies This website “mindsandmore.biz” uses cookies. Cookies are small files which track the user’s visits and activity on the website. They’re used by Minds&More (referenced as ‘we’, ‘us’ and ‘our’ in this text) to ensure our website functions correctly, personalize content and ads, to analyze traffic, evaluate … Continued

Do you want to start with Customer Centricity?

Know where you start from Do you want to build Customer Centricity? Start from your strengths and move on from there. Embarking your company on a Customer Centricity journey will require you to first reflect on a couple of key questions. Customer Experience is not a science but over the years best practices have emerged. Minds&More’s Customer … Continued

The 7 roles of a Community Manager

The job of Community Manager is not a job as simple as it is believed to be. Among other things, it serves as a direct intermediary between the client and the company. Concerned about the e-reputation of the company, being CM requires skills in different fields such as copywriting, graphic design or analysis. This is … Continued

A sweet challenge for Ferrero

Of course you know Ferrero, the great Italian manufacturer of delicious chocolate and confectionery. Since it’s one of the biggest and most loved brands in the world, they can’t afford to lag. Especially when optimising business processes. What did Ferrero need? Ferrero was on the lookout for a smart Sales Director who doesn’t only enjoy … Continued