In this programme you will learn repeatable customer-centric selling skills to generate conversations with customers that improve the number of successfully closed opportunities and increase revenue performance.

The session is ideal for all Sales roles, technical experts joining in sales calls, inside Sales, inexperienced sellers, customer and sales support.

Session content

  • Key behaviors for Sales Success
  • Customer Needs concepts
  • Collaborative techniques
  • Opening the meeting, responding to indifference, discovering Needs, resolve indifference, satisfy, resolving, concerns, closing the call
  • Action Planning and Reinforcement practices

Expected benefits

  • Increased sales
  • More effective at understanding customer needs
  • Get the skills required to overcome objections and handle concerns
  • Asking effective questions
  • Increased performance in getting buyer commitment

About this format :

2-day workshop with prior online preparation required.

Available in :


Price per participant :

€ 1.495

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