Interim in Customer Experience
Minds&More provides qualified interim resources in customer experience management. Help you understand and deliver a positive customer experience to your customers and prospects. We fill a temporary gap in your organization (people, capability, customer experience expertise). Duration for the interim assignment is based on your needs.
Improve your customer experience
Benefits: Deliver a positive customer experience –
Get, keep and grow customers.
- Support the customer centric strategy
- Understand segments you sell to
- Define buyer journeys
- Develop personas – profile of your customers
- Align organization to be customer centric
- Create customer experience strategy
- Improve points of interactions
- Ensure coherent message
Client cases – Interim Customer Experience
Ok Google, what is voice search?Maxence TabankiaDigital Marketing ConsultantVoice search, the new search engine“Siri, what’s the nearest Lebanese restaurant?” “Alexa, play the last album of Beyoncé” Ten years ago, if you were asking something from your cell phone,...
6 ways customer experience helps you build unique organisational capabilities Stéphane BeauduinPartner at Minds&More 15 MAY, 2019I’m on a mission as you can read in my previous two posts to demonstrate the structural impact of Customer Experience. Building...
G-STIC: Reaching the Sustainable Development Goals faster 28OCTOBER, 2018Interim management: Event & Digital Marketing Situation: G-STIC is a Global Sustainable Technology & Innovation Conference under the lead of VITO, the prime research and technology...