Interim in Customer Experience
Minds&More provides qualified interim resources in customer experience management. Help you understand and deliver a positive customer experience to your customers and prospects. We fill a temporary gap in your organization (people, capability, customer experience expertise). Duration for the interim assignment is based on your needs.
Improve your customer experience
Benefits: Deliver a positive customer experience –
Get, keep and grow customers.
- Support the customer centric strategy
- Understand segments you sell to
- Define buyer journeys
- Develop personas – profile of your customers
- Align organization to be customer centric
- Create customer experience strategy
- Improve points of interactions
- Ensure coherent message
Client cases – Interim Customer Experience
In their strive to offer a multi-channel approach, companies may have been overlooking a more fundamental need; the need for a seamless, omnichannel strategy that provides a single, unified experience for the customer across all channels.
As Jason Hsiao points out, “Video marketing is still in its infancy, with only about 30% of events creating recaps. Given the benefits we’ve seen with the ROI of event marketing, it’s a great opportunity for event marketers to rally around video.”
With this in mind, let’s dive into the 4 types of video every marketer should make to promote their events.
The social media content strategy in the delight phaseCoralie GakDigital Marketing ConsultantThis is it. The last piece of our three articles about your content strategy based on each flywheel phase. After the attract phase, and the engagement phase, you should now...