Our second episode in the Minds&More Low Touch webinars starts with the Customer Experience framework and focuses mainly on being a partner to help your customer get the job done, on how to define your purpose, upgrade your loyalty program and think about human care.

The webinar is filled with interesting cases, such as Orange; Telenet, Basic Fit, Lego and Walt Disney. They show how other companies tackle these elements to achieve high business impact in a low touch environment.

Want to find out more about the marketing approach you need to adapt in a low touch economy and how other companies are doing it? Then replay the webinar and/or download our slides.

The Low Touch Strategy webinar is the first in our series of webinars in how to achieve high business impact in a low touch economy. Over the coming weeks, we will also focus on (virtual) sales and channel management in the low touch era. Subscribe now to make sure you continue to achieve a high business impact!

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