Building great Customer Experiences through a Unified Omnichannel Strategy – Part II
Building Great Customer Experiences through a Unified Omnichannel Strategy -Part II Annick Evenepoel Associate Unlocking the secrets of a unified omnichannel strategy In the first part of this blog we described how omnichannel is about a lot more than just building...
Building great Customer Experiences through a Unified Omnichannel Strategy
Building Great Customer Experiences through a Unified Omnichannel Strategy Annick Evenepoel Associate From multi-channel to omnichannel Realising customer needs and expectations have been rapidly evolving, many organisations have been building out multiple channels to...
Content strategy in the delight phase
The social media content strategy in the delight phase Coralie Gak Digital Marketing Consultant This is it. The last piece of our three articles about your content strategy based on each flywheel phase. After the attract phase, and the engagement phase, you should now...
Recent Comments