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Do you want to start with Customer Centricity?

Customer Experience
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Know where you start from Do you want to build Customer Centricity? Start from your strengths and move on from there. Embarking your company on a Customer Centricity journey will require you to first reflect on a couple of key questions. Customer Experience is not a science but over the years best practices have emerged. Minds&More’s Customer … Continued

The benefits of consulting an interim manager

Interim Management
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Whether it’s a gap in resources, expertise, or both, by relying on interim management, we help your company tackle challenges. “Interim Managers meet critical business needs in the right time frame and represent great value for moment” Institute of Interim Management When is an interim manager a must? Are you developing a new service or … Continued

The 5 most valued skills of the modern marketer

Consulting
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It has never been a more exciting time to be a marketing professional than today! It feels like new tools, platforms and technologies are being developed daily. These innovations require marketers to develop new skills and competences so that they can constantly adapt and be ready for future challenges. What are the new crucial skills … Continued

7 instances when you need interim management

Interim Management
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Your company may be at a crossroad with the development of a new service or product. Or you may be confronted with a gap in resources or expertise. Whatever you need, interim management is an effective business solution to assure your business can keep going and growing. Actually, there are 7 situation where an interim … Continued

Are the good days of Interim Management back?

Interim Management
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As markets start to recover from the recent COVID-19 pandemic, it is legitimate to wonder what changes we will see in the Interim Management space as we move forward. Companies will reflect on new strategies, ranging from changes in business models to new investmenets and strategic projects. These are temporary situations where benefiting from external … Continued

The 7 roles of a Community Manager

Customer Experience
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The job of Community Manager is not a job as simple as it is believed to be. Among other things, it serves as a direct intermediary between the client and the company. Concerned about the e-reputation of the company, being CM requires skills in different fields such as copywriting, graphic design or analysis. This is … Continued

International Women’s day with our leading lady

Other
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The 8th of March, International Women’s Day, a day to celebrate our female colleagues and zoom in on gender equality. For minds&more, a perfect moment to see how we are performing on the men vs women balance. For a couple of years now, we’ve had our female captain: Myriam Vangenechten, our managing partner. On this … Continued

A sweet challenge for Ferrero

Of course you know Ferrero, the great Italian manufacturer of delicious chocolate and confectionery. Since it’s one of the biggest and most loved brands in the world, they can’t afford to lag. Especially when optimising business processes. What did Ferrero need? Ferrero was on the lookout for a smart Sales Director who doesn’t only enjoy … Continued

Putting D-NA’s #TeamFlow on the map

D-NA is an organization that helps companies adapt to industry & business changes by embedding a constantly evolving approach to connecting employees, teams, and leaders through future-proof trainings. What were the challenges? D-NA is launching a new service in the market that challenges how teams work. TeamFlow is a six-day training solution that aims to … Continued

Fostering a Long-term Partnership within the low-carbon energy & services Industry

A global reference in low-carbon energy and services committed to accelerating the transition towards a carbon-neutral world through reduced energy consumption and more environmentally friendly solutions. What were the challenges? The company wanted to rebrand an the goal was to create a consistent brand image across multiple media platforms. In order to so, the company … Continued